FREQUENTLY ASKED QUESTIONS
The Answers You Need
Have a question? Want to learn more about our store? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, contact us.
WHAT IS YOUR RETURN POLICY?
Last updated: October 12, 2021
Thank you for shopping at Jazzy Printing.
If for any reason, You are not completely satisfied with a purchase we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with us.
Your Order Cancellation Rights
The deadline for canceling an Order is 5 days from the date on which you placed the order.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: firstname.lastname@example.org
By visiting this page on our website: www.jazzyprinting.com
By phone number: 513.801.1404
We will reimburse You no later than 14 days from the day on which We receive the cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 14 days
The Goods have not been washed or used/worn
The following Goods cannot be returned:
The Goods are made to your specifications or clearly personalized (ie invitations, custom T-shirts, etc).
Goods that have been damaged or broken are not due to the shipping process.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us:
DO YOU OFFER GIFT CARDS?
Yes! Please check out our gift cards page to purchase your digital gift card today. For yourself or send it as a gift!
WHAT ARE THE PAYMENT OPTIONS?
Right now we currently accept payments via the services listed below:
If you have any questions regarding other methods of payments, please contact us via our contact page.
DO YOU PROVIDE GIFT WRAPPING OR ENVELOPES?
All invitations and cards come with envelopes of your choice included in the purchase.
All other products and services are not eligible for the gift wrapping service at this time.